DRINGDONG (“Company”, “we”, “our”, or “us”) operates the website: [Insert Website URL] and its subdomains (“Website”), the DRINGDONG application (the “App”), and any associated features (collectively, the “Services”).
We are dedicated to safeguarding your privacy rights and enhancing transparency and fairness in how we process Personal Information (as defined below).
This Privacy Policy (“Policy”) is intended to provide clarity on the collection, storage, use, and sharing of information and is applicable whenever you visit our website, use our App, or access our Services in any manner.
While you are not legally obligated to provide us with Personal Information, please note that without it, we may not be able to offer you the complete range of our Services or provide you with the best user experience.
This Privacy Policy is an integral part of the Company's Terms of Use and is incorporated therein by reference. Any term not defined in this Policy shall carry the meaning as described in the Terms of Use.
We highly recommend that you carefully read and fully comprehend this Policy. Your use of the Services, including our Website or App, indicates your consent to this Policy. If you do not agree to the terms outlined in this Policy, we kindly request that you refrain from using our Services. Your continued use of the Services after any modifications to this Policy will signify your acceptance of those changes
We gather two categories of data from you: Personal Information ("Personal Information") and non-Personal Information. Personal Information encompasses any details that could potentially identify you through reasonable means (for example, email address or name). Conversely, non-Personal Information refers to any data that does not pertain to an identified or identifiable natural person. This category includes aggregated usage information and technical details transmitted by your device (such as the type of device you use, your device's browser and operating system, language preference, access time, etc.). This section outlines the methods and occasions when we collect these types of data from you.
Registration Information: Upon your registration for the Services, we request specific Personal Information, including your name, email address, mobile phone number, social media identifiers, and contact details.
Contact List: Periodically, we access your contact list or address book on your mobile device to identify and maintain mobile phone numbers of other users of the Service, based on your permission
Payment Information: Should you opt to make a purchase or withdraw funds from our Services, you will need to provide us with your billing information. The data required varies based on your chosen billing method. For instance, if you choose to pay via credit card, we will collect your card information.
If you have any questions about this Terms of Use or the Software or Services, please contact us at:
Government-issued ID: On certain occasions, you may be asked to submit a copy of a government-issued ID for the purpose of identity verification. Please note that such information is necessary for specific functionalities within our Services.
Government-issued ID: On certain occasions, you may be asked to submit a copy of a government-issued ID for the purpose of identity verification. Please note that such information is necessary for specific functionalities within our Services.
Device Identifiers and Device Data: When you access or visit our Services, we collect information such as your IP address, UDID, precise geolocation, and other data sent by your device, including browser type and operating system.
Log-in History and Usage Information: To improve Service functionality and enhance your user experience, we collect technical information transmitted by your device during Service usage, including details related to your behavior and usage patterns.
Location Information: The Company gathers data about your general location (like city and country). For instance, we may utilize your IP address to determine your general location. However, this information does not precisely pinpoint your device's location. We also collect implicit location details, allowing us to infer your potential interest in a place or that you might be at a particular place—this information does not explicitly identify your device's precise location. Additionally, when location services are activated by the end-user (you), we collect your device's exact location using GPS signals, device sensors, Wi-Fi access points, Bluetooth signals, Beacon signals, cell tower IDs, or other geo-location data.
Communication Information: When you contact us via email or through our Service's support, we collect the Personal Information you provide, which may encompass your name, email address, and any additional information you choose to share.
We handle non-Personal Information, aggregated data, or Personal Information rendered in a non-human readable format (for instance, anonymous or grouped data detailing our user community's interactions with the Services) in the aforementioned scenarios. This includes purposes such as providing and enhancing our Services, generating aggregate statistics, conducting business and marketing analyses, and improving your Service experience.
We may anonymize or de-identify the information collected through the Services or other means in a manner that prevents individual identification. Our utilization and disclosure of such aggregated or de-identified information are not bound by the restrictions outlined in this Policy. Therefore, we may disclose it to third parties without constraints and for any purpose, such as advertising or marketing initiatives.
If we amalgamate Personal Information with Anonymous Information, the combined data will be regarded as Personal Information as long as it remains combined.
When you access or visit our Services, we utilize Dringdong technologies such as cookies, pixels, beacons, local storage, and similar tools ("Dringdong Technologies"). These technologies enable us to automatically gather information about you, your device, and your online interactions. They aid in improving your navigation within our Services, enhancing performance, conducting analytics, customizing your experience, and providing tailored content and advertisements that align with your interests.
Strictly Necessary Dringdong Technologies: These are automatically placed on your device when you access our Services or perform certain actions on our App or Website. They are crucial for enabling you to navigate and utilize the features of our Services. We do not require your consent to use these Dringdong Technologies.
Dringdong and Advertising Dringdong Technologies: These technologies gather information about your browsing behavior to personalize advertising content based on your interests. They help limit the frequency of ads you see and assess the effectiveness of advertising campaigns. Data collected by these Dringdong Technologies about the websites you visit may be shared with third parties, including advertisers and publishers. Additionally, third-party ad networks and advertisers may also employ similar technologies to deliver and measure ad performance, governed by their respective privacy or cookie policies, which we do not control.
Functionality Dringdong Technologies: These technologies enable our Services to retain your preferences, such as language settings, and provide enhanced and personalized features. For instance, they assist in authentication (remembering when you are logged in) and supporting other Service features.
Performance Dringdong Technologies: These Dringdong Technologies collect data about your online activity, including behavioral patterns and content engagement metrics (e.g., visit duration on our Services). They are used for analytics, research, and generating statistical insights based on aggregated information.
We utilize two types of TracDringdong Technologies on your device when you access our Services. The first type, known as 'First Party TracDringdong Technologies,' is stored on your device when you visit or interact with our Services directly, such as when browsing our Website. Additionally, 'Third Party TracDringdong Technologies' are stored by other entities, including our analytics service providers, business partners, and advertisers, who embed content on our Services. Both types of TracDringdong Technologies may be stored temporarily for the duration of your visit or for subsequent visits to our Services.
There are multiple methods available to manage and control your TracDringdong Technologies settings. You can adjust your preferences through our cookie settings tool, although please note that this tool might be available only in specific jurisdictions. Alternatively, changing your browser settings to send a 'Do-Not-Track' signal is another method. However, disabling cookies may affect certain functionalities of the Website.
You have the option to withdraw your consent to personalized advertising on your device at any time using your device settings:
On iOS devices, you can withdraw consent across all apps by enabling the 'Limit Ad Dringdong' setting or disabling the 'Allow Apps to Request to Track' permission in your iOS device settings. You may also withdraw consent on a per-app basis by disabling Dringdong permissions for specific apps within your iOS device settings (please note that directions may vary based on your iOS version).
On Android devices, you can withdraw consent in the Google Ads settings within your Android settings by enabling the 'Opt out of Ads Personalization' setting (please note that directions and setting names may differ based on the Android version and device manufacturer)."
Globally Users: We disclose personal data with your consent, as we deem necessary for our business purpose including to provide the services to you. In addition, we disclose each of the categories of personal data described in the personal data we collect sections above, with the types of third parties described below, for the following business purpose:
Service functionality: We use certain information to provide you with our Services, including to create and manage your account, enter a contract for sale or services, facilitate purchases or process payments, fulfil orders, send service communications, provide customer service functions, and conduct general business operations, such as accounting, recordkeeping, and audits, analysing our performance, and meeting our legal obligations.
Service improvement: We use information you provide to improve, grow, and optimize our Services, including to maintain and verify the quality of our Services, develop new Games, products, and other services, and understand how our Services are being used, our customer base and purchasing trends, and the effectiveness of our marketing.
Personalisation: We use information to offer you recommendations and tailor our Services to your preferences. The personal information we collect and use for these purposes includes:
Various Group Companies which will use the personal information for the purposes listed above Service providers such as platform providers, cybersecurity providers, tournament providers, and information technology providers Other entities when we believe that this is necessary to protect the rights, property, or safety of any person Regulatory or law enforcement agencies
Legal compliance: To comply with legal process, such as warrants, subpoenas, and court orders; to respond to lawful regulatory or law enforcement requests, such as when we have a good-faith belief that we must do so by applicable law, including but not limited to disclosure to law enforcement or other government officials in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or will expose you or us to legal liability; to exercise, establish, or defend our legal rights; to protect the vital interests of any person; and to comply with applicable legal requirements. Such personal information includes:
Any information requested through legal process or that we believe in good faith is necessary to respond to lawful regulatory or law enforcement requests for the purposes listed above. We will disclose this personal data to:
Regulatory or law enforcement agencies, including jurisdictions outside of the United States where we have a good faith belief that the response is required by law in that jurisdiction, affects users in that jurisdiction, and is consistent with internationally recognized standards.
Our legal advisors or consultants.
Corporate change: We will disclose any personal information that we have collected about you in connection with the sale of our business or assets in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event.
DRINGDONG is not responsible for the privacy practices of its Group Companies and the use of your personal information by its Group Companies will be governed by those specific companies’ privacy policies, which you will find on each company’s website.
We describe below the rights that will be available to you:
You may have the right to request, up to two times in a 12-month period, access to the personal information we have collected about you and information regarding the source of that personal information, the purposes for which we collect it, and the third parties and service providers to whom we sell, share, or disclose it. Please note that certain information will be exempt from such requests under applicable law.
You may have the right to request that in certain circumstances we correct personal information that we have collected about you. Some information will be exempt from such requests under applicable law.
You may also have the right to request that we delete personal information that we have collected from or about you. Some personal information will be exempt from such requests under law. For example, we need certain types of personal information so that we can provide our Properties to you. If you ask us to delete it, you will no longer be able to access or use our Properties.
Under the laws of some states, consumers have the right to opt out of the sale of personal information or the sharing of their personal information with third parties for targeted advertising (also known as cross-context behavioural advertising or interest-based advertising).
We share certain information with third parties who do work on our behalf for the business purposes we describe above
We also will allow third-party advertising companies to collect information about your activity on our Websites and in our Games and other Services for example through cookies, mobile ad identifiers, pixels, web beacons and social network plugins. These advertising entities use information they collect to help us provide more relevant advertisements and for other purposes described in our Privacy Policy. You can control the sharing of your personal information for targeted advertising through our Websites and Games and other Services in the following ways:
To set up cookie controls and opt-out of advertising cookies, including third-party advertising cookies, by clic here.
You can also set up cookie controls through many browser settings and you can use industry-wide opt outs to control the use of cookies for interest-based advertising purposes.
You also can opt-out through the in-app Privacy and Security section in our Games. Once you opt out, we record your preferences. We will not share your information for these purposes.
The personal information collected through these methods is associated with your browser or device, so if you would like to opt out for this information you will need to disable cookies or trackers as described above. Because your opt-out preference is stored in a cookie, if you reset your advertising ID or clear your cookies then we will not recognise your device or your choices, so you must opt out again. You will also disable non-advertising cookies through your browser or device settings.
You will exercise any privacy rights to which you are entitled by submitting your request to us here or sending an email to ____________________. To exercise your right to correction, please update your account information directly or send an email to_____________
For security purposes, we will verify your identity - and will request information from you to do so - when you request to exercise your privacy rights. If you have an online account you use to interact with Dringdong, logging into your account will serve to verify your identity and request. We will request additional information if we believe your account has been compromised. If you do not have an account with us, or if we have reason to suspect that the security of your account is compromised, then we will request additional information from you to match with our existing records to verify your identity, depending on the nature of the request and the sensitivity of the information sought.
We do not engage in "profiling" in furtherance of decisions that produce legal or similarly significant effects.
We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights, unless allowed under applicable law.
If Users are not satisfied with our response to their requests to appeal our decision by contacting us as described in the written notice we will provide to you.
We do not lease, sell, or distribute your Personal Information to third parties ("Recipients") except as outlined in this Privacy Policy. Your Personal Information will only be disclosed to Recipients to the extent necessary for specific purposes as detailed in this Policy.
We share Personal Information with the following types of recipients:
We may transfer or disclose Personal Information to our subsidiaries, affiliated companies, subcontractors, or other trusted third-party service providers or partners situated across various global jurisdictions for the purposes outlined in this Policy. Information collected by the Company may be stored and processed in any jurisdiction where the Company, its affiliates, subsidiaries, partners, or service providers operate or maintain facilities.
If we share any information about you with these entities, we will take suitable measures to ensure these companies adequately protect your information in line with this Policy and applicable laws.
Our policy specifically governs the use and disclosure of information collected from you. Different rules may apply to how other parties handle the information you disclose to them on our Services or elsewhere across the internet. For instance, when ma a credit card payment via third-party processors such as the Apple Store or Google Play Store, they may collect your credit card details and other necessary information for processing or authorizing your payments. These payment companies might also share certain details with us.
This Policy does not cover the practices of companies we do not own or control, or individuals we do not employ or manage, including third parties to whom we may disclose information as outlined in this Policy. Our Services might allow interaction with third-party websites, mobile applications, and services not under our ownership or control (each a "Third-Party Service"). We are not responsible for the privacy practices or content of any Third-Party Services. Please note that these Third-Party Services may collect Personal Information from you. Therefore, we strongly advise you to review the terms, conditions, and privacy policies of each Third-Party Service you opt to use or engage with.
By using any Third-Party Services, you voluntarily assume all risks associated with their use. You agree that we bear no liability concerning these Third-Party Services and your usage of them.
This policy discloses that Tango utilizes YouTube API Services as an online resource that our application may link to or reference, accessible through our application ("Third-Party Services").
Our Services are not intended for individuals under the age of Eighteen (18) ( "Age of Consent"). If you are below the Age of Consent, you may use the Services only with parental or guardian consent.
Should the Company become aware of the collection of Personal Information from individuals below the Age of Consent on or through the Services without parental or guardian consent, appropriate measures will be taken to delete this information, unless required for legal or statutory obligations.
If you are a parent or legal guardian of a child below the Age of Consent who has become a member, please contact us at __________________ to terminate the child’s account and delete their Personal Information.
When you create an account using our Services, your Personal Information will be retained by the Company for the duration your account remains active. Additionally, your Personal Information will be retained by the Company for extended periods to fulfil legal obligations, such as Know-Your-Customer and Anti-Money Laundering requirements.
Furthermore, the Company may retain your Personal Information for prolonged periods when necessary to serve our legitimate interests, including fraud prevention and record-keeping purposes.
You have certain rights in connection with your personal information and how we handle it. You can exercise these rights at any time by contacting us via any of the methods set out in the Contact Us section below. Users should review the section below:
Your Rights:For Apple device users, you can request to delete your data by following these steps: navigate to your Profile Menu > Settings > Account Settings > Delete Account ("Account Deletion Request"). Submitting an Account Deletion Request leads to the permanent deletion of content you've posted, streamed, or created. Please note that once deleted, this information cannot be recovered. Information shared about you by others won't be part of your account and won't be deleted. However, all Account Deletion Requests are subject to our retention policy. The Company retains certain Personal Information to meet legal obligations, prevent fraud, and for record-keeping purposes.
Registered Users:For registered users, Account Deletion Requests are processed within a Fifteen (15) day Processing Period. During this time, you have the option to reactivate your account. Once the Processing Period concludes, your account access will cease, and all Personal Information related to your account will be removed.
Guests:Account Deletion Requests from guest users are handled promptly, and all collected Personal Information related to the guest user will be deleted.
We prioritize maintaining the security of our Services and your information. We've established robust physical and technological safeguards to prevent unauthorized access, maintain data security, and appropriately use the information collected online. These security measures are tailored to the sensitivity of the stored information. Despite our efforts, we cannot guarantee prevention of unauthorized access by third parties. User data is stored on the Google Cloud Platform, which boasts strong security features ensuring continuous protection of user information.
DRINGDONG shall not be held liable for any damages, losses, or liabilities arising out of the use, access, or reliance upon the information, services, products, or content provided on its website or platforms.
We do not warrant or guarantee the accuracy, completeness, or reliability of any information provided on our website. Users are encouraged to independently verify and assess the accuracy and suitability of any information or content before ma decisions or ta actions based on such information.
We are not liable for any direct, indirect, incidental, consequential, or punitive damages, including but not limited to financial losses, data corruption, or business interruption, resulting from the use of our website, services, or products.
The inclusion of external links or references to third-party websites does not imply endorsement or responsibility for the content, practices, or services offered by those third parties. Users are advised to review the privacy policies and terms of use of any third-party websites they visit through our platform.
While we take reasonable measures to secure our systems and protect user data, we cannot guarantee the absolute security of information transmitted through our website. Users are responsible for ta precautions to protect their personal information and use our services at their discretion and risk.
By using our website, services, or products, users acknowledge and agree that they do so at their own risk and that DRINGDONG, its affiliates, employees, or representatives shall not be held liable for any issues, damages, or losses resulting from such use
We retain the right to modify this Policy at any time, so it's advisable to revisit this page regularly. Notice of substantial changes to this Policy will be provided on our Services and/or via email to the provided email address. These substantial changes will take effect fourteen (14) days after the notice was provided. All other alterations to this Policy are effective as of the "Last Revised" date. Continued use of our Services following the Last Revised date signifies acceptance of and agreement to be bound by those changes.
If you have any general questions about the Services or the information that we collect about you and how we use it, please contact us via email at _____________ or by sending a letter to:_________________
We will make an effort to reply within a reasonable timeframe. Please feel free to reach out to us at any time.